1. Introduction
Welcome to Showharborpulsa. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you in the United Kingdom.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which you provide via our enquiry forms:
- Identity Data: includes first name, last name.
- Contact Data: includes email address and message contents.
- Vehicle Data: includes vehicle make, model, year, and specific details about its condition.
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, operating system and platform.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To contact you regarding your vehicle care enquiry.
- To manage our relationship with you (e.g. arranging a physical paint inspection).
- To improve our website, customer relations and overall user experience.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees or support staff who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If no service booking is agreed, your enquiry data is deleted from our systems within 180 days.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data. If you wish to exercise any of these rights, please contact us through the general enquiry form.